We offer outsourcing solutions to government administrations, supporting them in their visa and consular service operations and providing customer service excellence to travelers and citizens.
We work in partnership with governments, handling their administrative interactions with travelers and citizens. We offer our clients end-to-end solutions, from information provision across multiple media platforms to direct face-to-face appointment management, payment handling, and back-office tasks.
We help governments improve the efficiency of their administrative procedures for visa and passport applications, allowing them to focus on their core decision-making responsibilities.
We manage:
- Information Provision
- Online Registration and Appointment Booking
- Face-to-Face Appointments
- Biometric Data Capture
- Fee Collection
- Secure Data Transfer
We provide a consistent journey for travelers and citizens across multiple channels (online, face-to-face, and call centers). Our in-house software management suite supports and monitors our operations at every step of the process, providing our clients with real-time data for 100% transparency and control.
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