While cloud-based HR systems brought tremendous value to organizations, they are no longer enough. Today, HR teams are rethinking their solutions in the context of workflow-embedded apps.

Once viewed as a support function that delivered employee services, HR is now being asked to help lead the digital transformation sweeping organizations worldwide.

A new breed of HR products and solutions are now available, many built around mobile apps, AI, and consumer-like experiences.

This event will provide you with insights into the impact digital transformation can bring to HR services functions, especially in an outsourced Shared Services environment. We will be discussing how digitalization of HR services can help address some real world challenges such as improving Business Profitability, reducing cost of HR operations, ROI and strengthening and sustaining the workforce.

Join us to get valuable, actionable feedback that can be used to plan your organization’s plan for the next 5, 10 and 20 years.

SPEAKERS

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Paul Eaves-Seeley

Operations Director, People Services
Serco

Paul has over 25 years’ experience in leading service delivery and transformation in HR Shared Services for major UK and Global organisations.  He currently works for Serco who deliver services on behalf of Government around the world.  With extensive experience in major IT changes, outsourcing and service transformation, he is also a Fellow of the Chartered Institute of Personnel, a member of Association of Project Management and Qualified in Programme Management.

MODERATOR

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Chandraprakash Jain

Senior Director - HR Operations | HRSSC Client Ops at Teleperformance

Popularly called “CP” , he comes with a rich and diverse 18+ years of extensive expertise in leading HR Operations, HRO Solution, HR COE/Shared Services Setup. Key strengths include ‘HR Digital Transformation’, HR Consulting on ‘Analytics, Data Visualization/BI’, deploy ‘RPA/AI/ML.
A KPMG certified “Internal Quality Auditor” on Quality Management Systems, trained Lean, Six Sigma and Kaizen trained, Green & Yellow Belt projects accomplished professional.

This event will provide you with insights into the impact digital transformation can bring to HR services functions, especially in an outsourced Shared Services environment. We will be discussing how digitalization of HR services can help address some real world challenges such as improving Business Profitability, reducing cost of HR operations, ROI and strengthening and sustaining the workforce.

Join us to get valuable, actionable feedback that can be used to plan your organization’s plan for the next 5, 10 and 20 years.

 

About TP Talks Webinar Series:

With the objective of curating a dynamic customer experience ecosystem, the TP Talks webinar series is focused on inspiring ideas on how companies can adapt to become truly customer-centric. You will learn from best practices, big trends, innovations and real-world success stories for managing ever-changing customer expectations.

 

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