Industries: Hospitality | Teleperformance

Next-level guest support

Empower today’s discerning traveler

The modern, post-pandemic traveler wants next-generation convenience with self-services reservation management tools, contactless check-in options, and easy access to human support for more complex requests.

Critical COVID-19 compliance

Offer five-star safety every time

Quickly activate and scale COVID-19 credential processing services as more travelers hit the road for personal and professional travel.

Provide travelers with the right level of assistance and information they need, when and where they need it.

Reduce stress on the operations and allow for a better customer experience.

Reduce back, middle, and front-office costs and automate simple tasks through analytics and AI.

Empower the agents and prepare them to offer the best experience to your customers from day one while reducing training efforts.
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Deep industry expertise

Open doors to new experiences

Leading hospitality brands trust Teleperformance to manage their end-to-end customer experience.

Hospitality services

Redefining destination management

Streamline each guest’s stay with simpler reservation booking and management options, automated support tools, and integrated back-office tools operations.

Real results

Our clients are going places!


The road to business recovery

As we turn the COVID-19 corner, one big question remains — how will travel and hospitality rebound? Get industry insights from the CX Lab’s Global CX Survey 2021, and discover how one leading airline leveraged analytics to increase sales and customer loyalty

04.Travel And Hospitality Ready For Takeoff

Increase your knowledge

Speak to a hospitality services expert today

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